Delivery & Returns

1.    WHAT ARE YOUR DELIVERY CHARGES?

Our delivery charges are as follows:

 

€5 within Ireland and Northern Ireland on orders up to €75

Free within Ireland and Northern Ireland on orders over €75

UK €10

Rest of the world €15

 

2.    HOW LONG WILL DELIVERY TAKE?

Delivery of goods normally takes between 2-5 working days after an order is placed with us. If for some reason we are unable to process your order within the quoted time period – for example if an item you have ordered is out of stock, a specific ring size is unavailable, or a ring size or product has to be special ordered in – we will contact you to advise on how long you can expect delivery to take by email to the email provided to us at the time of order.

 

3. We offer a click and collect in all our stores, please call for details. 

 

Returns

  • These policies cover items bought from our online store and all goods must be returned unworn, in original packaging, in original condition and accompanied by proof of purchase.
  • Custom costs apply for orders to the UK. The customer is responsible to pay the custom costs in order to receive their order.
  • For hygiene reasons, we regret that we cannot accept the return of earrings once the packaging has been opened. This does not affect your statutory rights.

Return an Item by Post

Should you wish to exchange or return an item, please return the item to the address below by registered post. All goods must be returned unworn, in original packaging, in original condition and accompanied by proof of purchase.

Items presented in in-store are only eligible for an Exchange - stores cannot process a refund.

Returns Address:


Neville Web Department  

Unit 22 

Blackpool Shopping Centre,

Blackpool,

Cork City

T23 F579

Ireland

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